Aquabike Isle of Man Limited – Terms and Conditions

1. Important Information Before You Book

1a. Before taking part in any water sports activity you agree that:

Water sports activities are physically demanding activities which have inherent hazards associated with them. We take all necessary precautions to try to ensure the safety of all participants at all times.

Each participant should familiarise themselves with the hazards and try and minimise these as much as possible by complying with Aquabike Isle of Man’s pre activity safety brief and activity rules.

Furthermore, it is understood and agreed that individuals participate at their own risk. If you are unsure of your physical or mental ability to participate in an activity with Aquabike Isle of Man, we recommend that you consult your doctor.

1b. General Conditions of Service Applicable to All Sessions

Whilst every reasonable attempt will be made to deliver aquabike sessions, Aquabike Isle of Man reserves the right to cancel or modify any session due to safety considerations and factors beyond our control.

As part of the continual review of safety and associated considerations, the conditions of booking are subject to change, clarification and modification at any time. Only the Directors of Aquabike Isle of Man are empowered to vary or waive any of the conditions of booking.

If an activity is cancelled due to bad weather or any other unavoidable circumstances by Aquabike Isle of Man, your booking will be rescheduled to a mutually convenient date within twelve calendar months of the original booked activity.

Aquabike Isle of Man does not accept any responsibility for any consequential losses or out of pocket expenses or costs incurred as a result of cancellation. If traveling from afar we recommend all participants to have in place valid travel insurance before the date of departure.

1c. Health and Safety Considerations

Due to the physical nature of activities on offer with Aquabike Isle of Man, all participants must be physically able. Anyone with a medical condition or injury which may impede their ability to take part in aquabiking, should consult their medical practitioner to assess their ability to participate before making a booking. 

Aquabike Isle of Man operates a policy of inclusivity; if you, or your group, have any specific requirements, we recommend that you contact us before booking to enquire about what we could offer and if we can accommodate your needs.

Aquabike Isle of Man will allow pregnant women, who have had no complications with their pregnancy, to participate at their own risk.

Pre-Booked participants must remain the same throughout the session. Places are non-transferable once the session has started.

Participants must arrive before the session start time to check in. All participants must attend a safety briefing and be issued and fitted with a buoyancy aid by Aquabike Isle of Man staff, failure to do so will result in you being unable to participate in this activity.

All participants must be able to swim and be confident in open water.  For any participant under the age of 16 years old, a parent/guardian will be required to agree to their participation in activity sessions (they will be required to sign agreeing to these terms and conditions on behalf of the participant who is under 16 years old on the day).

Clothing/Footwear

We launch the bikes from the beach so participants should be prepared to get wet up to their knees.  Lightweight, quick drying clothing is best, jeans are not recommended.  Shorts or trousers that can be rolled up above the knee work well.

We recommend that secure footwear is worn for the activity. Wetsuit boots, water shoes/sandals or trainers are ideal (footwear will get wet).  The pedals can be used barefoot but may not be comfortable for everyone!

Age, Size and Weight Restrictions

• Participants must be aged 10 or over and minimum height of 1.4m (4ft 7in)
• Maximum Chest and Waist measurement 135cm (53in)
• Weight maximum for single rider 150kg (23 ½ stone)
• Maximum combined Weight of both tandem riders 220kg (34 ½ stone) 

Responsibility for Children

Children remain the responsibility of their parents or guardians at all times. If the parent or guardian is not accompanying the children on the water, they must remain at the harbour/beach area for the duration of the session.

2. Making a Booking

2a. Where possible, we recommend that you book in advance to avoid disappointment. You can book your aquabike sessions online, by phoning +44 7624 266221, emailing [email protected] or speaking to a staff member at the harbour.  If booking online, your credit or debit card details will be requested to complete your purchase and a "print-at-home" ticket will be generated. Full payment, as itemised, shall be debited and your account statement will identify the transaction as "WebTicketManager".
This is our 3rd party payment clearing provider who operate our secure, PCI compliant online booking system and can be contacted directly at: Wincham Business Park, Wincham, Northwich, Cheshire, CW9 6GB. UK. Tel: +44(0)161 9562300. (www.webticketmanager.com)

2b. Pricing varies by product and is subject to change without prior warning.

2c. Payment can be taken via the online booking system.  We also have a sumup card reader at the harbour which accepts payment by all major credit and debit cards, google pay and apple pay. We accept Sterling cash.  Payment is required in full at the time of booking.

3. During Your Visit

3a. Please arrive arrive at the Aquabike Isle of Man meeting point in The Boat Park, Breakwater Road, Port Erin prior to your booking time.  You will be asked to sign a Disclaimer acknowledging the risks and confirming your ability to participate.  Parents and legal guardians must sign on behalf of children under the age of 16. You will not be allowed to participate in any activity without signing the Disclaimer. 

3b. Acceptable Conduct

Behaviour will be monitored at all times. If you are disruptive in any way, deliberately ignore safety instructions or you’re suspected of being under the influence of alcohol or drugs, we reserve the right to remove you from the activity. No refund or compensation will be given.

3c. Equipment and Clothing

For safety reasons, a buoyancy aid must be worn by all participants for the duration of the activity.

3d. Accidents

Report all accidents to a member of Aquabike Isle of Man staff so that we can provide necessary assistance.  Any accidents will be recorded in our accident book.  We have first aid facilities at the harbour meeting point, please ask a member of staff if you require any first aid.

3e. Damage

All damages to Aquabike Isle of Man property either accidental or deliberate must be reported to a member of Aquabike Isle of Man staff.  Damage to or loss of equipment caused by negligence, malicious acts or carelessness must be paid for at the time at current replacement value.

3f. Parking

There is free public parking available on the Port Erin promenade.  This can fill up quickly so please allow plenty of time to find a parking spot before your session.  You may need to park in the village and walk down to the harbour meeting point.

3g. Smoking

Smoking (including e-cigarettes) is not permitted from initial registration to completion of activity.

3h. Liability and Insurance

Aquabike Isle of Man holds public liability cover.

Aquabike Isle of Man accepts no responsibility whatsoever for any loss or injury resulting from any persons’ involvement in any activity except where injury is caused by the negligence of Aquabike Isle of Man or its employees or volunteers.  

Aquabike Isle of Man is under no liability whatsoever in respect of loss or damage to property, however caused, whilst you are participating in activities.

If traveling from afar we highly recommend that you take out personal travel insurance to cover any consequential losses due to any unforeseen damage to property or cancellation of sessions.

4. Important Information

4a. Photography.

From time-to-time Aquabike Isle of Man carries out photography and/or video recording during activities, which may feature participants. Copyright of these materials rests with Aquabike Isle of Man.  If you're lucky enough to be photographed whilst attending any of our activities, your photograph may be used as promotional material on Aquabike Isle of Man’s social media channels or on our website.  No royalties or compensation will be paid in the event that your image is used by us.

If you'd prefer not to have your photo used for promotional reasons, please tell a member of staff prior to your session.

4b. Refund and Cancellation Policy

We need at least 28 days notice of any cancellations. Cancellations within 28 days are not eligible for a refund.  Bookings that are missed and groups/individuals who arrive late for any reason will not be entitled to a refund.

If an activity is cancelled due to bad weather or any other unavoidable circumstances by Aquabike Isle of Man, your booking will be rescheduled to a mutually convenient date within twelve calendar months of the original booked activity.