General Admission- weekends and school holidays
General Admission- weekends and school holidays
If your preferred date is showing as fully booked please get in touch to be added to our "stand by" list as we often have last minute cancellations
Please ensure you book tickets for all your party including adults and babies.
Until further notice, bookings are restricted to 6 people. More than six people can visit together if they are from the same or two different households.
Please note due to Covid-19 restrictions, visits will be different from the past until further notice.
Before booking your tickets please read below to see the changes we have made for your safety:
Admission is strictly by pre-booking only and all visitors must book a ticket
Visits will be led by a visitor experience host and will consist of 45 minutes in each area in the following order: Imagination Village, Art Area including outdoor area (weather permitting), Science Area, Slime Factory
Children MUST be supervised in ALL areas at ALL times. This is very important for your own safety and the safety of our other visitors and staff
All adults must wear masks or other face covering
There will be a one way system in place and visitors will exit via the Slime Factory where they can also purchase items from our gift shop. Guests will be unable to return to an area after moving on so please remember to take all personal belongings withyou.
Prams are permitted through the venue or can be left at Reception and a member of staff will bring it to the Exit at the end of your visit
Each timeslot will have their own visitor experience host to guide them around the venue at the appropriate times
Our cafe be serving hot and cold sandwiches and drinks but can only be accessed in the first ninety minutes of your visit
Hand sanitiser will be provided to visitors before entering the building.
Please arrive 10 minutes before your booked slot and your visitor experience host will check you in outside the building entrance.
No food or drink can be brought into the building
Tickets are non-refundable except where we have been closed down due to government rules. In this case we can issue a refund or put the booking on hold for future use.