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Little star is also available for 45-minute private charters. Prices start at £350 with discounts available for group bookings.
Terms and Conditions: Trip Boat
These Terms and Conditions constitute a formal agreement between Anglo Welsh Waterways Holidays and our Customer (this being the person(s) who uses our products and/or services).
We and our Customer(s) accept and agree to be legally bound by these Terms and Conditions. A credit or debit card guarantee, full or part payment and acceptance of such by us for you to use our products and/or services signifies an understanding and acceptance of these Terms and Conditions.
Group bookings can be accepted by telephone and email; however, full payment is required in advance to confirm the booking and reserve your preferred date and time. Non-payment within seven (7) days of the booking may result in its cancellation. Payment can be made by card, or by bank transfer.
This is Anglo Welsh’s third-party payment clearing provider who operate our secure, PCI compliant online booking system and can be contacted directly at: Wincham Business Park, Wincham, Northwich, Cheshire, CW9 6GB. UK. Tel: 0161 956 2300. (www.webticketmanager.com)
If booking through an approved representative, payment will be taken in accordance with their own terms and conditions of ticket sales. Your reservation is duly guaranteed by the issuing of a payment receipt or tour ticket(s).
Compensation will not be made, and no liability will be taken where we are forced to cancel because of unusual or unforeseeable circumstances beyond our control, the consequences of which we could not have avoided even with all due care. No compensation will be payable if we cancel because of your failure to comply with these terms. No additional compensation, consequential losses, additional travelling costs or other such claim shall be accepted in such an unfortunate event.
Where an amendment cannot be made and the original booking cannot be fulfilled, then the Cancellation Policy detailed above shall be applicable.
Should a price amendment be unacceptable, the booking may be cancelled in accordance with our Cancellation Policy above but without penalty or administration charge if confirmed as cancelled fourteen (14) days or more prior to the event date.
Animals and pets are not allowed on our trip boat.
We, our staff and our agents shall not be liable for any injury, loss, expense, damage, accident, delay, irregularity, stranded individual, personal negligence, weather, quarantines, sickness, disease, act of God, Government restriction, legal regulation or otherwise for any individual or company furnishing sub-contract services, transportation, attractions, accommodation or any other product or service in connection with our goods and/or supplies.
It is clearly stated, understood and agreed that, to the fullest extent to which liability may be excluded or avoided, We will have no liability, whether in contract or otherwise, for any losses, costs or damages, and in no event will be liable for any direct, indirect, incidental, special, punitive, expectancy or consequential damages, even if they are foreseen or foreseeable, arising or resulting from, or related to, our services and products.
In all cases, the maximum liability payable shall not exceed the total fee collected for the provision of the goods and/or services provided.
We are not responsible for, provide no representations to, warranties or guarantees with respect to, and will not be held liable in any way for any content, information, services or material on any third-party supplier, including, without limitation, any third party recommended, named or utilised by us. It is clearly stated, understood, and agreed that, to the fullest extent to which warranty may be excluded or avoided, the maximum warranty payable shall not exceed the fee collected for the provision of the goods and/or services provided.
The right is reserved to cancel any booking at any time, should conditions or circumstances necessitate, offering substitutes of equal value or a full refund without administration charge or penalty as detailed under our Cancellation clause above. If circumstances deem such action a full and documented reason shall be provided.
The right is reserved to require persons who are unable to move independently to be accompanied by an adult companion who can provide all necessary assistance and take full responsibility.
The right is reserved to decline to accept, or retain, any person at the discretion of the management. If circumstances warrant such action a full and documented reason shall be provided and an equitable cash amount without penalty or administration charge shall be refunded in accordance with our Cancellation clause above. In such an instance, it shall be client's sole responsibility to travel further. No compensation, consequential losses, additional travelling costs or other such claim shall be accepted in such an unfortunate event.
Reasons could include, but not be limited to:
- Violent, racist, verbal abuse or other such unacceptable behaviour - Failure to comply with the laws of the United Kingdom - Drunk and disorderly behaviour - Misuse of un-prescribed drugs - Refusal or failure to comply with health & safety issues - Refusal or failure to provide suitable evidence of entitlement to partake in a tour - Refusal or failure to pay the correct fee for taking a tour - Any other behaviour deemed disruptive, dangerous or insulting to other passengers.
The right is reserved to re-allocate an unsecured booking at any time.
The right is reserved to make alterations or changes to these Terms and Conditions at any time, ensuring that customers with existing bookings receive the latest copy prior to taking their booking. Should the revised Terms & Conditions be unacceptable to a pre-booked customer, the booking may be cancelled without penalty or administration charge as detailed under our Cancellation clause.
In the event of a complaint or dispute not being satisfactorily resolved, both parties irrevocably agree that the dispute will be settled and determined by final and binding arbitration pursuant to the United Kingdom and that such arbitration will be conducted in accordance with the Rules and Procedures in current effect under English law.
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